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Oracle 1Z0-1038-21 valid dump torrent : Oracle Service Center 2021 Implementation Essentials
- Exam Code: 1Z0-1038-21
- Exam Name: Oracle Service Center 2021 Implementation Essentials
- Updated: Aug 28, 2026
- Q&As: 95 Questions and Answers
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Oracle 1Z0-1038-21 exam is aimed at individuals who are experienced in managing and implementing Oracle Service Center solutions. 1Z0-1038-21 exam is an ideal choice for individuals who are looking to enhance their knowledge and skills in Oracle Service Center solutions and want to validate their expertise through a recognized certification. Oracle Service Center 2021 Implementation Essentials certification can help professionals advance their careers and increase their earning potential.
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To become certified in Oracle Service Center 2021 Implementation Essentials, candidates must pass the 1Z0-1038-21 exam, which consists of 60 multiple-choice questions. 1Z0-1038-21 exam has a time limit of 105 minutes, and candidates must achieve a passing score of 63% to earn the certification. 1Z0-1038-21 exam covers various topics, including the installation and configuration of the Oracle Service Center solution, the management of its components and modules, and the troubleshooting of common issues.
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Oracle 1Z0-1038-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration | 30% | - Workspace configuration - Profiles and permissions - Navigation sets and menus - Custom fields and objects |
| Analytics & Administration | 10% | - Security and access control - Reports and dashboards - Maintenance and upgrades |
| Integration & Customization | 20% | - Web services and APIs - Connect integration - Agent Desktop customization |
| Business Rules & Automation | 25% | - Workspace rules - Process Designer - SLA and service intervals - Business rules and events |
| Service Management | 15% | - Knowledge base setup - Incident management - Contact and organization management |
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