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Peoplecert CMS7 valid dump torrent : ITIL V3 Foundation
- Exam Code: CMS7
- Exam Name: ITIL V3 Foundation
- Updated: Aug 27, 2026
- Q&As: 370 Questions and Answers
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Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Lifecycle | - Service Strategy - Continual Service Improvement - Service Operation - Service Transition - Service Design |
| Topic 2: Processes and Functions | - Key ITIL processes and their purposes - Functions such as service desk, technical management |
| Topic 3: Service Management as a Practice | - Definition of services and customers - Concept of best practices in service management - Role of service management |
Peoplecert ITIL V3 Foundation Sample Questions:
Question 1
Which Problem Management activity helps to ensure that the true nature of the problem can be easily traced and meaningful management information can be obtained?
A. Categorization
B. Prioritization
C. Closure
D. Logging
Question 2
Which of the following CANNOT be stored and managed by a tool?
A. Information
B. Data
C. Wisdom
D. Knowledge
Question 3
Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include user skill levels
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases (CMDB)
D. The SKMS can include data on the performance of the organization
Question 4
Which of the following is NOT an aim of the change management process?
A. To deliver and manage IT services at agreed levels to business users
B. To ensure standardized methods and procedures are used for efficient and prompt handling of changes
C. To ensure that all changes to service assets and configuration items
D. To ensure the impact of changes is better understood
Question 5
Availability Management is responsible for availability of the:
A. Components and Business Processes
B. Services and Business Processes
C. Services and Components
D. Services, Components and Business Processes
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: C |
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