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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: PMO Strategic Elements | 18% | - Develop PMO strategy and implementation roadmap - Define PMO vision, mission, and strategic objectives - Define value measurement and communication strategies - Establish governance and stakeholder engagement models |
| Topic 2: Organizational Development and Alignment | 16% | - Align PMO with organizational strategy and goals - Foster a value-driven organizational culture - Elevate organizational project management maturity - Develop organizational capability frameworks |
| Topic 3: PMO Operations and Performance | 15% | - Implement and manage PMO services and processes - Ensure compliance and consistency across projects - Manage tools, technology, and knowledge management systems - Monitor, measure, and report PMO performance and value |
| Topic 4: People | 15% | - Develop and lead PMO teams and talent - Apply leadership and emotional intelligence - Foster collaboration and effective communication - Build competencies and professional development |
| Topic 5: PMO Enhancement and Effectiveness | 18% | - Manage change and organizational transformation - Continuously assess and improve PMO performance - Optimize PMO value and strategic contribution - Drive innovation and adoption of best practices |
| Topic 6: PMO Design and Structuring | 18% | - Determine PMO scope, functions, and service portfolio - Define roles, responsibilities, and resource requirements - Design processes, standards, and methodologies - Select appropriate PMO model and structure |
1. A company decided to expand its PMO services to include strategic alignment and to participate in strategic planning. The company tasked a PMO professional with developing a framework to ensure the new services are properly planned, implemented, and governed.
Which action should the PMO professional take to develop the requested framework?
A) Understand the stakeholders ' expectations clearly.
B) Implement strategic project portfolio management.
C) Check compliance requirements for strategic planning.
D) Conduct regular project audits and reviews.
2. A PMO professional must create a strategic presentation for stakeholders to provide visibility on the company
' s projects.
Which two types of information should the PMO professional present to the stakeholders? (Choose 2)
A) Organizational chart for the PMO
B) Comprehensive documentation of the program
C) Roles, responsibilities, and processes
D) Current state of projects, including issues
E) Organizational roadmap of initiatives
3. The board of directors wants to oversee the company's strategic portfolio of capital projects. The PMO will support portfolio management.
What should the PMO professional do to ensure that the portfolio's alignment to strategy meets executives' expectations?
A) Develop a feedback loop so executives can provide their perceptions of service outcomes.
B) Establish a benefits realization process to ensure aligned business outcomes.
C) Define the proper portfolio alignment to the company's strategy.
D) Implement portfolio management software for tracking progress.
4. A PMO was just established in a large organization. The PMO team identified all potential PMO customers and analyzed them based on their power and interest. The list of customers was much too long and the PMO ' s capacity to nurture them all is not sufficient.
What should the PMO professional do to move toward developing the service catalog?
A) Consider all customers, categorize them, and decide on how to retrieve information from the different groups of customers.
B) Focus on the middle and top levels of management and incorporate resource expectations for when the PMO will have sufficient resources to serve all of the customers.
C) Interview executive leadership, understand their expectations, and generalize the findings as they are the main decision makers.
D) Interview the portfolio, program and project managers; understand their needs; and develop a service catalog based on their interests as they are the experts.
5. A PMO professional overseeing multiple projects notices that project managers have varying levels of adherence to the project governance processes.
What should the PMO professional do first to ensure consistent governance across projects?
A) Develop a comprehensive governance training program and mandate all project managers to complete it within a specified timeframe.
B) Escalate governance oversight responsibilities to project sponsors to ensure project managers adhere to processes.
C) Implement stricter enforcement of the governance processes by imposing fines and other penalties for noncompliance.
D) Schedule individual meetings with project managers to understand their challenges with governance processes and provide support.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D,E | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |
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