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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?

A) Two year warranty with 9x5 next business day response.
B) One or three year warranty with 24x7 response (dependent upon machine type).
C) One year warranty with 9x5 same business day.
D) Five year warranty with 24x7 response (dependent upon machine type).

2. What is the most common initial benefit to data center economics of implementing an IBM FlashSystem?

A) More disk drives
B) More servers
C) More power consumption
D) More performance

3. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
D) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.

4. A customer needs an enterprise storage system with grid architecture to make storage management easier.
Which storage system meets the customer's requirements?

A) N series
B) DS8870
C) FlashSystem 840
D) XIV System

5. A customer has requested an IBM Spectrum Virtualize solution with capability to make it easy for users to create relevant and meaningful custom reports.
What should the solution architect propose to satisfy this requirement?

A) Excel macros linked to storage API
B) IBM Spectrum Control
C) Svcmon with daily data collection
D) Native IBM Spectrum Virtualize performance tool(s)

Solutions: