HP HP2-H28 valid dump torrent : Selling HP Printing and Computing Services

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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

Question 1

Which statement is true about HP Printing and Personal Systems Attach Services?

A. Deployment services offer business customers preconfigured hardware with custom images. The customer should, however, expect some disruptions during installation.
B. Deployment services gets hardware installed in businesses or connected at home, ready to use.
C. Consumer usage services enhance customer experience by offering a high level of security.
D. Usage services only target the Consumer market

Question 2

What is the added value of selling HP Services for consumers?

A. HP Services can extend the life of the consumers hardware purchase, provide peace of mind, and make sure consumers have access to fully qualified professionals who can care for their equipment
B. HP Services add more value for consumers by giving them everything that is relevant to their multi-device environment.
C. Consumers can stop worrying about a lack of IT skills as HP Services make sure they have access to fully qualified professionals who can care for their equipment.
D. HP Services can extend the life of the consumer's hardware purchase.

Question 3

Which statement is true about HP Care Pack Services?

A. HP Care Pack services are configurable to many devices with invoicing during the contract duration.
B. HP Care Pack Services cover a wide range of accessories (e.g.. mouse, key boards) that can be purchased with HP hardware.
C. HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business markets.
D. HP Care Pack Services cover care services only.

Question 4

What is the first step in selling Care and Usage Services to a Corporate, Enterprise, or Public Sector customer?

A. Understand the customer's business drivers and define the impact of printing and personal system downtime.
B. Understand if the customer is outsourcing their printing and personal system support, and use that to introduce the HP support value proposition.
C. Understand the customer's business drivers and establish from that the duration of services needed,
D. Understand the customer's business model to define when they will need support and what type of support HP can offer

Question 5

What is an effect of adding services to hardware deals?

A. services selling has little effect on hardware deals
B. increases complexity of the offer
C. easier repeat sales
D. decreases profit

Solutions: