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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

Question 1

As far as network operations meetings are concerned which of the following statements is correct?

A. In the regularly organised operational team meetings my major focus is to check the timekeeping and performance of the operations team members.
B. Due to cost saving measures I only organise network operations team meetings if major changes in scope or SLA's occur from customer side.
C. I'm organising regular operational team meetings in order to get a feeling about the status of the different operational teams.
D. I'm organising regular operational team meetings to keep the operations team fully informed about the operational status at a detailed level and to check if any re-planning and/or modification of the Transition or Transformation plan is required.

Question 2

When does the Operations Manager need to update NELLE/ERM DP with operational data?

A. At year end.
B. At least once a month, before period cut-off.
C. Weekly.
D. Per STP.

Question 3

In an NSN BOT Case, the NI Project Team has informed you, "The NwOPs Field Operations Manager", that a logistics delivery will be one week late further delaying the NSN roll-out which is well behind schedule. They are requesting your support, which is the BEST recommendation?

A. Tell NI to present a new roll-out plan to the customer and apologise for the delay which is outside of your control.
B. Utilise the Operational spares to resolve the issue; but at the same time jeopardizing the operational network.
C. Use parts from low priority operational sites to ensure the high priority sites affected can be put on air.
D. Tell NI to inform the customer of our options and ask them which they prefer.

Question 4

What are the main benefits of keeping an action point list of open/closed issues with the customer?

A. It serves as the basis for contingency reserve revision.
B. The action point list serves as evidence for objective achievements.
C. A properly followed-up action point list can be used to increase sales and create business opportunities with this customer.
D. Avoid duplication of effort, clear responsibilities and proper follow-up of identified issues.

Question 5

When setting up the GDC team which BEST describes the key considerations?

A. Processes to be implemented, Available OSS, Security to be implemented.
B. Available OSS, Type of Network Elements, Processes to be implemented.
C. Available Skills, Processes to be implemented and Contractual Scope & SL
D. Contractual Scope & SLA, Available OSS, Processes to be implemented.

Solutions: