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NEW QUESTION 86
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
- A. Update the organization wide default for the object.
- B. Review the field level security of the field for the user profile
- C. Ensure that the page layout for the user's profile has been updated.
- D. Run the setup audit trail for the organization.
Answer: B,C
NEW QUESTION 87
Universal Container wants to prevent its service team from accessing deal records. While
service users are unable to access deal list views, they are able to find the deal records via a search.
What options should the administrator adjust to fully restrict access?
- A. Permissions and tab visibility
- B. Record setting and search index
- C. Page layouts and field- level security
- D. App permissions and search terms
Answer: C
NEW QUESTION 88
The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
- A. Assign permission set group to Users
- B. Create a Permission Set
- C. Add to manual sharing list
- D. Edit organization-wide defaults
Answer: A,C
NEW QUESTION 89
Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
- A. Configure a validation rule to meet the criteria.
- B. Make the field required for all users.
- C. Assign the administrator profile to the managers.
- D. Create to formula field to fill in the field for managers.
Answer: A
NEW QUESTION 90
The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.
What should the administrator do to identify why the user Is unable to log in?
- A. Pull the password history to ensure the password policy was followed.
- B. Review the login history for the user.
- C. Check the attempted logins by running the setup audit trail.
- D. Reset the security token for the profile.
Answer: B
NEW QUESTION 91
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?
- A. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- B. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders
- C. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
- D. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders
Answer: A
NEW QUESTION 92
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers
- A. Check edition compatibility.
- B. Download into a Trailhead Playground.
- C. Install in a sandbox.
- D. Test Drive in a production org.
Answer: B,C
NEW QUESTION 93
A System Administrator attempts to deactivate a user but receives the error message "You CANNOT deactivate this user" What is the reason the Administrator is unable to to deactivate the user?
- A. The user is logged into Salesforce.
- B. The user is not assigned to a role.
- C. The user is still the owner on open opportunities.
- D. The user is logged into Salesforce
Answer: D
NEW QUESTION 94
Cloud Kicks (CK) has a new administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming license purchases.
Where should the administrator go to find out what type of licenses CK has purchased and how many are available?
- A. User management settings in setup in setup
- B. User licenses related list in company information
- C. SageNbASSR entitlements related list in company information
- D. Search for licenses types in setup
Answer: B
NEW QUESTION 95
Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?
- A. List Views
- B. Stages
- C. Queues
- D. Splits
Answer: D
NEW QUESTION 96
Universal Containers requires that when an Opportunity is closed won, all other open
opportunities on the same account must be marked as closed lost.
Which automation solution should an administrator use to implement this request?
- A. Flow Builder
- B. Quick Action
- C. Workflow Rule
- D. Outbound Message
Answer: A
NEW QUESTION 97
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?
- A. Auto-response rules, Macros, Entitlements
- B. Auto-response rules, Queues, Escalation Rules
- C. Auto-response rules, Entitlements, Escalation Rules
- D. Auto-response rules, Queues, Macros
Answer: D
NEW QUESTION 98
At Universal Containers, if an account is consistently late or defaults on payments, users should be prevented from creating new Os)
opportunities for that account. The administrator has created a custom checkbox called Account_Credit_Alert__c on the Account object. ?
What should the administrator do to prevent new Opportunities from being created if the Account_Credit_Alert__c checkbox is checked?
- A. Create a criteria-based sharing rule on Accounts.
- B. Create a Process Builder and a field update on Opportunities.
- C. Create a cross-object formula on Accounts.
- D. Create a validation rule on Opportunities.
Answer: D
NEW QUESTION 99
Universal Container wants to increase the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure?
Choose 2 answers
- A. Minimum password length.
- B. Password different then username
- C. Prevent common words
- D. Password complexity requirement.
Answer: A,D
NEW QUESTION 100
Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected.
How should the administrator accomplish this goal?
- A. Change the Opportunity stage field to read only on the page layout,
- B. Configure a validation rule requiring Lead source when the stage is set to closed won.
- C. Make Lead source a dependent picklist to the Opportunity stage field.
- D. Modify the Opportunity stage a dependent picklist to the Lead source field.
Answer: A
NEW QUESTION 101
Cloud Kicks has a custom object named Shoe. The administrator has been asked to ensure that when a relationship is created between Account and Shoe to prevent orphaned shoe records.
What should the administrator do to complete this requirement?
- A. Create an encrypted lookup
- B. Create a master-detail lookup
- C. Create an indirect lookup
- D. Create a hierarchical lookup
Answer: B
NEW QUESTION 102
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
- A. Auto - Response Rules
- B. Escalation Rule
- C. Validation Rule
- D. Assignment Rule
Answer: B
NEW QUESTION 103
Management at Cloud Kicks is requesting all records from a custom object that are more than 12 months old and have a status of new be deleted.
What should the administrator use to honor this request?
- A. Mass delete
- B. Mass edit from lists
- C. Data Loader
- D. Data Import Wizard
Answer: D
NEW QUESTION 104
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of
the variables in the flow is missing on the debug screen.
What could cause this issue?
- A. The flow is an inactive version
- B. The available for input checkbox was unchecked.
- C. The available for output checkbox was unchecked.
- D. The field type is unsupported by debugging.
Answer: D
NEW QUESTION 105
Users at Cloud Kicks are reporting different options when updating a custom plcklist on the Opportunity object based on the kind of opportunity.
Where should an administrator update the option in the picklist?
- A. Fields and relationships
- B. Related lookup filters
- C. Plcklist value sets
- D. Record type
Answer: D
NEW QUESTION 106
Which item is available in a Lightning App where visibility is limited to the Salesforce mobile app?
- A. Today
- B. Home Page
- C. Favorites
- D. Utility Bar
Answer: D
NEW QUESTION 107
A customer created a case using web to case. They contacted phone support to get an update on the cave two days later. The support agent cannot find the case although the customer is positive that it was created and logged.
What should the administrator reference to troubleshoot this issue?
- A. Assignment rules
- B. Contact email address
- C. Setup Audit Trail
- D. Validation rules
Answer: C
NEW QUESTION 108
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
- B. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- C. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that
meets the requirements. - D. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
Answer: A
NEW QUESTION 109
Universal Containers wants to increase the security of their org by requiring stricter user passwords.
Which two of the following should an administrator configure?
Choose 2 answers
- A. Password different than username
- B. Prevent common words
- C. Password complexity requirement
- D. Minimum password length
Answer: C,D
NEW QUESTION 110
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