[Oct-2024] Cisco 700-805 Actual Questions and Braindumps
Pass 700-805 Exam with Updated 700-805 Exam Dumps PDF 2024
Cisco 700-805 certification exam is ideal for individuals who work in sales or customer service roles, dealing with Cisco products and services. It is also suitable for professionals who work in IT procurement, contract management, and financial management. Cisco Renewals Manager certification exam is an excellent way to demonstrate that you have the skills and knowledge required to manage the renewal process effectively, which is essential for maintaining customer satisfaction and maximizing revenue for the organization. Passing 700-805 exam can enhance your career prospects and open up new opportunities in the field of Cisco product and service management.
Cisco 700-805 certification exam is a 90-minute test that consists of 60-70 questions. 700-805 exam is available in English and can be taken online or in-person at a testing center. Candidates who pass the exam earn the Cisco Certified Renewals Manager Specialist certification, which demonstrates their expertise in managing Cisco product and service renewals.
Cisco Renewals Manager certification provides several benefits to IT professionals who earn it. First, it demonstrates their expertise in managing Cisco contracts and renewals, which can help them advance their careers. Second, it provides access to Cisco's extensive network of resources and support, including training, tools, and services. Finally, it validates their skills and knowledge, giving them the confidence to tackle complex challenges related to Cisco contracts and renewals.
NEW QUESTION # 32
Which approach should be applied when renewing a quote?
- A. Solutions led approach
- B. Reward led approach
- C. Product led approach
- D. Concerns led approach
Answer: A
Explanation:
A solutions led approach should be applied when renewing a quote. A solutions led approach focuses on understanding the customer's pain points, challenges, goals, and desired outcomes, and then proposing a solution that can address them effectively. A solutions led approach is different from a product led approach, which focuses on highlighting the features and benefits of a product or service without considering the customer's specific needs or situation. A solutions led approach can help create more value for the customer, as well as differentiate your offering from competitors. A solutions led approach can also help build trust and rapport with the customer, as well as increase their satisfaction and loyalty. By applying a solutions led approach when renewing a quote, you can demonstrate your commitment to helping the customer achieve their objectives, as well as showcase your expertise and credibility in providing the best solution for them
NEW QUESTION # 33
Which licensing model is the most complex for a customer to manage?
- A. Managed service agreement
- B. Subscription
- C. A La Carte
- D. Enterprise agreement
Answer: C
Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
References: 1: Cisco Software Licensing Guide - Cisco
NEW QUESTION # 34
Who do Renewals Managers (RMs) work with?
- A. RMs work with pre-sales engineers and build customer solutions.
- B. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- C. RMs work with service delivery teams and monitor engagements.
- D. RMs work by themselves to develop a high level view customer requirements and objectives.
Answer: B
Explanation:
According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
Identifying and prioritizing renewal opportunities
Developing and executing renewal strategies
Negotiating and closing renewal deals
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
NEW QUESTION # 35
How does the Customer Lifecycle approach drive customer success?
- A. by solely relying on digital automation for all customers
- B. by facilitating the customer journey to drive value and achieve business outcomes
- C. by only providing touchpoints to the customer at the start and end of their journey
- D. by creating a clear silo between sales and customer success
Answer: B
NEW QUESTION # 36
Which architecture addresses customer needs for voice, video, and data?
- A. Enterprise networking
- B. Collaboration
- C. Security
- D. Data Center
Answer: B
Explanation:
The architecture that addresses customer needs for voice, video, and data is C. Collaboration. Collaboration is one of the four main architectures that Cisco offers to its customers and partners, along with Security, Data Center, and Enterprise Networking. Collaboration is the architecture that enables people to communicate and work together effectively across different locations, devices, and applications. It includes solutions for voice over IP (VoIP), video conferencing, unified communications, contact center, webex meetings, and more. Collaboration helps customers and partners improve productivity, efficiency, innovation, and customer satisfaction.
NEW QUESTION # 37
Which task should a Renewals Manager perform during the Prospect phase?
- A. Risk mitigation
- B. Risk Assessment
- C. Terms negotiation
- D. Review new opportunities
Answer: B
NEW QUESTION # 38
Which services renewals metric is provided in Partner Experience Platform (PXP)?
- A. number of customer complaints
- B. end-of-life products
- C. new products
- D. renewal rate
Answer: D
NEW QUESTION # 39
What is the primary measurement of success for a Renewals Manager?
- A. percentage of contracts closed
- B. iARR rate
- C. renewal success rate
- D. upsell percentage
Answer: C
Explanation:
The primary measurement of success for a Renewals Manager is the renewal success rate, which is the percentage of customers who renew their contracts with Cisco at the end of their term. The renewal success rate reflects the Renewals Manager's ability to retain customers and revenue, as well as to increase customer satisfaction and loyalty. The renewal success rate is calculated by dividing the number of customers who renew by the number of customers who are eligible to renew in a given period. The renewal success rate is different from other metrics such as upsell percentage, percentage of contracts closed, or iARR rate, which are not directly related to the Renewals Manager's role or performance.
NEW QUESTION # 40
What does TPV means ?
- A. Total Product Value
- B. Telepresence Vlue
- C. Total Partner Value
- D. Total Partner View
Answer: D
NEW QUESTION # 41
What should be the key driver for the Renewals Manager's decisions and recommendations during the Renewals process?
- A. customer business requirements
- B. pricing and contract negotiation
- C. market and industry trends
- D. upsell and cross-sell opportunities
Answer: A
NEW QUESTION # 42
Which key benefit is included in the Cisco Services Partner Program (CSPP)?
- A. guarantees profitability to partners regardless of their performance.
- B. provides discounted software licensing to partners.
- C. provides partners with a predetermined customer base
- D. offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs
Answer: D
NEW QUESTION # 43
What is the implication of on-time renewals for an IT service provider company?
- A. Incentives will be paid.
- B. No disruption to recurring revenue.
- C. There is no significant impact if sales are on plan.
- D. Customer satisfaction is improved.
Answer: B
NEW QUESTION # 44
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1100 and $3300
- B. $3000 and $3000
- C. $1000 and $1000
- D. $1000 and $3000
Answer: D
NEW QUESTION # 45
Who do Renewals Managers (RMs) work with?
- A. RMs work with pre-sales engineers and build customer solutions.
- B. RMs work with account managers to drive ongoing revenue risk assessments and plays.
- C. RMs work with service delivery teams and monitor engagements.
- D. RMs work by themselves to develop a high level view customer requirements and objectives.
Answer: C
NEW QUESTION # 46
When renewing a contract with a customer,which action is important?
- A. Do not offer any financing solutions.
- B. Validate customers business needs.
- C. Start discussions once the contract has expired
- D. Propose only the most important part of the solution
Answer: B
NEW QUESTION # 47
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