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Avaya Oceana® Solution Support : 74970X valid dump torrent
- Exam Code: 74970X
- Exam Name: Avaya Oceana® Solution Support Exam
- Updated: Jul 18, 2026
- Q&As: 68 Questions and Answers
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Avaya 74970X exam consists of 60 multiple-choice questions and is conducted in a proctored environment. Candidates will have 90 minutes to complete the exam, and a passing score of 70% is required to obtain the certification. Avaya Oceana® Solution Support Exam certification is valid for two years, and candidates can renew their certification by passing a recertification exam or participating in certain continuing education activities. The Avaya 74970X certification is recognized globally and can help professionals advance their careers in the field of Avaya Oceana® Solution Support.
Avaya 74970X exam is a comprehensive exam that covers a wide range of topics related to the Avaya Oceana® solution. 74970X exam covers topics such as the installation and configuration of the solution, troubleshooting common issues, and managing the solution's performance. 74970X exam also covers topics related to the integration of the solution with other Avaya products and third-party applications.
Reference: https://www.avaya-learning.com/lms/#/training/catalog
Avaya 74970X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Channel and Workspace Troubleshooting | 25% | - End-to-end tracing and resolution - Oceana IX Workspaces and agent tools - Voice, Email, Webchat, SMS channels |
| Maintenance and Administration | 15% | - Health checks and routine operations - Backup and restore procedures - Omnichannel DataStore management |
| Integration and Best Practices | 10% | - Known issues and resolution guidelines - Support methodologies |
| Avaya Oceana Solution Overview | 20% | - System interfaces and workflows - Interoperability with Avaya Aura - Architecture and core components |
| Troubleshooting Avaya Oceana Core | 30% | - Breeze, ACM, AAEP and licensing issues - Log analysis and tracing tools - Monitor Portal and diagnostics |
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