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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which two are power option for IP telephones on the IP Office? (Choose two.)

A) Class "A"24 Volt power supply
B) Class "B"24 Volt power supply
C) Power-over-Ethernet switch conforming to 802.3af standards
D) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup

2. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) The Workgroup name must be in each server.
B) VoiceMail Pro must be part of the domain.
C) IP Office must be in a SCN.
D) The registry key is a string containing the name of the share.

3. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Message Manager
B) Voicemail Pro with UMS
C) Unified Messaging
D) Voicemail Pro with IMS
E) Outcalling

4. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
B) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
C) ''Agent1''cannot be used as a name for a CCR agent.
D) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.

5. Which two email client are supported for IP Office IMAP services? (Choose two.)

A) Lotus Messages
B) MS Outlook
C) Microsoft office Communicator
D) Lotus Notes

Solutions: