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ServiceNow CIS-DF Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Ingest: This domain addresses data ingestion methods, CI relationship management, automation tools, upgrade compatibility, handling non-discoverable CIs and attributes, compliance tracking, and Asset-CI alignment.
|
| Topic 2 | - Insight: This domain covers extracting value from CMDB data using Natural Language Query, custom reports, dependency views, product integrations, and Foundation Dashboards for actionable insights.
|
| Topic 3 | - Configuration: This domain covers CMDB technical setup including CI Class Manager for table hierarchies, IRE for data accuracy, and CMDB 360
- multisource configuration for comprehensive CI views.
|
| Topic 4 | - Govern: This domain focuses on CMDB quality management through health metrics, Data Manager policies, governance frameworks, stakeholder roles, duplicate remediation, operationalization, and lifecycle management.
|
| Topic 5 | - CSDM Fundamentals: This domain establishes Common Services Data Model knowledge including stakeholder collaboration for CI classification, CSDM methodology adherence, and understanding implementation benefits.
|
Reference: https://learning.servicenow.com/lxp/en/certified-implementation-specialist-data-foundations-cmdb-and-csdm-cis-df?id=learning_content_prev&course_id=9e6667194774f6d0b8d109b4f16d4339
ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Sample Questions:
(Choose 2 options)
Configuration Management needs to ensure data quality for all CIs in the CMDB.
What areas of data quality for CIs are included in the CMDB Health Dashboard?
- A. Stale CIs
- B. Downgraded CIs
- C. Upgraded CIs
- D. Missing CIs
- E. Duplicate CIs
Reveal Solution
Discussion
Correct Answer: A,E 🗳️
Explanation: Only visible for Free4Dump members. You can sign-up / login (it's free).
The CMDB Configuration Management team wants to manage de-duplication tasks generated from data ingested into the CMDB via the Identification and Reconciliation Engine (IRE).
In which area of the CMDB Workspace can they locate these de-duplication tasks?
- A. CMDB feature adoption tile under the Insights tab
- B. Important actions tile under the Home tab
- C. Total status under the My Work tab
Reveal Solution
Discussion
Correct Answer: C 🗳️
Explanation: Only visible for Free4Dump members. You can sign-up / login (it's free).
During a bulk import of user endpoint devices into the CMDB, Computer CI records are successfully populated with owner information in the Owned by [owned_by] field. The Asset Management team requires the same owner information to be synchronized automatically to the corresponding Asset records.
Which automated approach should a Configuration Analyst implement?
- A. Configure a scheduled Transform Map or IntegrationHub ETL workflow to copy the Owned by value from Computer CIs to the Asset table.
- B. Use CI Class Manager to establish a parent-child relationship between the Computer and Asset classes.
- C. Use the Asset-CI Field Mapping module to create a rule that replicates the Owned by value between the Computer CI and its associated Asset record.
- D. Implement a custom business rule on the Computer table to script the value into the related Asset record.
Reveal Solution
Discussion
Correct Answer: C 🗳️
Explanation: Only visible for Free4Dump members. You can sign-up / login (it's free).
A CSDM Data Manager needs metrics concerning the alignment of product models, locations, and business units with best practices.
Which tab in the CSDM Data Foundations Dashboard provides this information?
- A. Fly
- B. Walk
- C. Foundation
- D. Crawl
- E. Run
Reveal Solution
Discussion
Correct Answer: C 🗳️
Explanation: Only visible for Free4Dump members. You can sign-up / login (it's free).
Which ServiceNow feature provides predefined integrations specifically designed to simplify integration with external systems?
- A. Agent Client Collector (ACC)
- B. Service Graph Connectors
- C. Identification and Reconciliation Engine (IRE)
- D. Service Mapping
Reveal Solution
Discussion
Correct Answer: B 🗳️
Explanation: Only visible for Free4Dump members. You can sign-up / login (it's free).
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