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Cisco Deploying Cisco Unified Contact Center Express : 500-052 valid dump torrent
- Exam Code: 500-052
- Exam Name: Deploying Cisco Unified Contact Center Express
- Updated: Sep 05, 2026
- Q&As: 90 Questions and Answers
About Cisco Deploying Cisco Unified Contact Center Express : 500-052 Real Exam
500-052 Exam topics
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- Design a Cisco Unified Contact Center Express System Deployment 32%
- Operate a Cisco Unified Contact Center Express System 28%
- Implement a Cisco Unified Contact Center Express System 40%
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Cisco 500-052 Exam Certification Details:
| Exam Code | 500-052 UCCXD |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Duration | 60 minutes |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Sample Questions | Cisco 500-052 Sample Questions |
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Number of Questions | 45-55 |
| Exam Registration | PEARSON VUE |
| Exam Price | $300 USD |
Cisco 500-052 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Routing and Call Flows | - Basic and advanced call routing concepts - Contact service queues and triggers - Dial plan integration |
| Topic 2: Administration and Troubleshooting | - Monitoring and logging - Common deployment issues and resolution - System administration tasks |
| Topic 3: UCCX Architecture and Components | - Cisco Unified Contact Center Express architecture overview - System sizing and deployment models - Integration with Cisco Unified Communications Manager (CUCM) |
| Topic 4: Agent and Desktop Integration | - Cisco Finesse configuration - Agent skill-based routing - Supervisor and reporting tools |
| Topic 5: IVR and Scripting | - Cisco Unified CCX scripting fundamentals - IVR call flow design - Prompt management and localization |
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