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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)

A) Export the data using the Export Data tab in the org administration dashboard.
B) Open a ticket with Slack's Customer Experience team to see which guest accounts are active.
C) Export the data from the Members section of the org analytics dashboard.
D) Gather the data from the Manage Members section of each workspace's administration dashboard.

2. Lydia, an Org Admin on Enterprise Grid, wants to appoint members from her company's corporate events team to invite external guests to Slack. However, these corporate events team members are regular Slack members, not Workspace Admins.
Where should Lydia go to allow these individuals to start inviting guests on Slack?

A) Workspace Invitations page
B) Workspace Transfer Ownership page
C) Organization Policies
D) Workspace Settings

3. You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)

A) Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
B) Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
C) Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
D) Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.

4. Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.
How can Bella change her workspace's messaging restrictions to minimize disruption?

A) Set @here and @channel to be used only in private channels, where membership is more limited.
B) Restrict @here and @channel usage to Owners and Admins only.
C) Restrict public channel posting to just Owners and Admins.
D) DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.

5. You're a Workspace Admin for your organization's Slack instance. A new member in your workspace posts a question about a specific project in a #general channel and tags all project members.
What should you ask the member to do?
(Select the best answer.)

A) Delete the message, and direct the member to the help channel.
B) Start a direct message (DM) to the project team members individually to see if they know the answer.
C) Post the question in a channel related to the project.
D) Start a group direct message (DM) with project team members who may know the answer to the member's question.

Solutions: